Return Policy

At Floorlock, we want you to be fully satisfied with your purchase.

If you’re not, you may return the product within 30 days of the delivery date under the following conditions:

• The product must be unused and in its original condition.

• Customers are responsible for the cost of return shipping.

• If the product is faulty or defective prior to installation, we will cover the return shipping costs.

Once your return is received and inspected, we will process your refund.
Please contact our support team at hello@floorlock.com to initiate a return or for further assistance.